Changelog
What is new in SamvaadGrid, newest first.
Connect an AI assistant with MCP
Your own AI assistant can now work with SamvaadGrid through MCP, using an API key you create on the Developers page.
Free onboarding on every plan
We connect your WhatsApp number and give you a 1-hour walkthrough on Google Meet at no charge. Done-for-you setup stays available for teams that want us to build everything.
WhatsApp status banner checks Meta live
The banner now says Connected only after a live check with Meta, so you can trust it.
Faster dashboard
Pages no longer load in the background before you open them, so moving around the dashboard feels quicker.
Mobile contacts toolbar
The contacts toolbar now wraps cleanly on small screens, and your profile shows your real role.
Book-a-Call never loses what you typed
Your answers are kept if the page reloads, and a failed submit scrolls to the first field that needs attention.
Cleaner contacts
A customer is matched to the same contact whatever format their phone number is written in, which prevents duplicates.
Forms and templates
A live WhatsApp Form can no longer share a keyword with another live flow. Template quick-reply taps and shared contacts show as plain text in the inbox.
Hot leads and broadcast preview
Hot lead cards quote the customer's own message, and the broadcast preview says it shows an example contact.
Delete a customer's data
Owners and admins can erase a single contact or a selection of contacts to meet data-deletion requests.
Owner alerts and your own AI key
The owner is notified about new bookings and hot leads, and you can use your own Gemini, ChatGPT or Claude key for the AI agent.
Knowledge Base
Upload PDFs so the AI agent and reply drafts answer from your own documents.
AI reply drafts in the inbox
Get a suggested reply for any customer message and edit it before you send.
Developer API and webhooks
Create API keys to send messages and manage contacts from your own tools, and receive webhooks when things happen.
Google Sheets integration and delivery analytics
Send data to Google Sheets, and see how many of your messages were delivered and read on the dashboard.
AI agent steps back when your team replies
If someone on your team answers by hand, the AI agent stays quiet in that chat.
AI agent
Answers customer WhatsApp messages from your own business information, and stays quiet when a keyword FAQ already matches.
Follow-ups
Reminders on day 1, 3 and 7 for new customers. They stop as soon as the customer replies.
Hot lead alerts
Buying customers are tagged and you get a WhatsApp alert, with a Hot leads page to follow up.
Appointment booking
Customers pick a free day and time from lists on WhatsApp. You get the booking on the Appointments page, a daily agenda and reminders.
WhatsApp Forms
A keyword starts a question-by-question form, and the answers are listed per form.
Broadcast audience from pasted numbers or CSV
Paste numbers or upload a CSV file to build a broadcast audience. Existing contacts are reused.
Plain-language connection checks
One click to fix incoming messages, with clear explanations when a WhatsApp connection needs attention.
FAQ Bot
Instant keyword replies, around the clock, that anyone can set up.
14-day free trial and simple pricing
Starter, Growth and Pro in rupees, with a 14-day free trial and subscription billing.
A simpler home screen
A beginner-friendly home after login, with a sidebar that fits your role.